FAQ

Owner FAQs

Answers to your frequently asked questions

• Am I required to make my property available to Section 8?

  Making your property available to Section 8 is your decision.

• Can I reach you after hours?

  We have an after hours line for emergency maintenance request only. Emails and missed calls that are not emergencies will be responded to promptly on the next business day.

• Do I get to see the lease or sign it?

  The property management agreement you will sign gives Alotta Properties the authority to sign the lease for you. A copy of the lease will be emailed to you directly after it has been signed. Sample copies are available upon request.

• Do you sell real estate too?

  Yes, we can help you with all your buying and selling needs.

• How and when do I get my checks?

  Owners are paid out via direct deposit on the 25th of every month.

• How is rent collection handled?

  Rent is due on the 1st and can be paid by cash, check, or money order by mail in or drop off. Tenants also have the option to pay through the portal.

• How long of a lease do you sign?

  We sign leases with terms of a period of one year, with the option to renew if the owner client and tenant desires to do so. If you desire a longer lease term just let us know.

• How much security deposit do you charge the tenant?

  If rent is $700 and under, the standard deposit is $800. If rent is $700 to $999, the standard deposit is $1000. If rent is $1000+, the standard deposit is the same as the rent. Deposit can vary based upon tenant application.

• How soon can you start managing my property?

  Management begins when the management agreement has been signed both by the owners of the property and our agent.

• What type of properties do you manage?

  Our portfolio includes single family homes, duplexes, condos, townhomes, mobile homes and modular homes.

• What type of reports do I get and how often?

  Your monthly statement will be uploaded to the owner’s portal on the 25th of every month itemizing all charges, repairs, and income.

• Who holds the tenant security deposit?

  The security deposit is held in a trust by Alotta Properties.

• Can I use my own maintenance people?

  We have plenty of contractors that we use for maintenance issues but owners are welcome to use their own people.

• What is your pet policy?

  Our standard pet policy is $200 non-refundable pet fee per pet. $25 monthly pet rent can be applied as well if owner chooses to do so. Four pet maximum.

• How do I pay for repairs to my home?

  Payments for repairs can be taken out of the rent received that month or an you make payment directly to the owners portal.

• Do you inspect the homes you manage?

  We do a bi-yearly inspection on all of our properties.

• What happens if a tenant damages my house?

  Any damages done to your property will be taken out of the security deposit when the tenant moves out.

• What happens if an eviction needs to be filed?

  We will handle all the aspects of eviction from filing to going to court.